Terms & Conditions
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Delivery is charged at £5.50 per order for UK delivery, £17.50 per order for Australia, Canada, Colombia, Indonesia, Japan, Mexico, New Zealand, Singapore and USA, and £10.00 per order for all other countries. Please allow up to 5 working days for your parcel to arrive.
Any Local Duty & Taxes applied to your order are not the responsibility of Brutus and must be paid for by the receiver locally.
To return a Product and obtain a refund or exchange, please follow the following steps within seven working days of receiving the product:
1. Send an email to: firstname.lastname@example.org with your name, address, order reference notifying us of the reason for return.
2. Package the parcel securely reusing the original packaging.
3. Enclose the order confirmation note inside the parcel giving the reason for the return.
4. Return the package to Brutus via the Post Office and for your protection we advise that you obtain a Proof of Posting Certificate.
5. Please do not use a courier service.
We advise that you take out enough postal insurance to cover the value of the contents.
The Product must be returned to us:
— Within seven days of notifying us of the cancellation.
— In the same condition in which you receive them except to the extent reasonably necessary for you to examine them.
— At your own cost and risk.
You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right to claim the cost of any deterioration from you.
You will not have any right for a refund for the supply of any Products that have been customized or made to your own specifications unless such Products were damaged or faulty when delivered to you or have been incorrectly delivered.